Suunto Product Recall
Suunto has today issued a product recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs.
The Finnish manufacturer has identified a potential safety risk affecting all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs that wirelessly transmit cylinder pressure to compatible Suunto dive computers.
In two reported incidents the exterior case of a Suunto Wireless Tank Pressure Transmitter has failed during regular dry land pressure testing. Although extremely rare, there is the potential for injury because of the risk of bursting.
Suunto state that diver safety is of highest importance to them, hence they have initiated a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs.
All divers who have a Suunto Wireless Tank Pressure Transmitter or Tank POD are instructed to take their products to an authorised Suunto dive dealer or a Suunto Authorised Service Centre for inspection and upgrade. The process is free of charge for the consumers. All Transmitters and Tank PODs must not be used before the upgrade has been made.
As a complementary service, Suunto will provide a battery replacement free of charge and a one-year warranty from the date of inspection for all upgraded products
Suunto sincerely apologises for any inconvenience caused by this.
Identification of affected products
SS019098000 and SS005397000 SUUNTO WIRELESS TANK PRESSURE TRANSMITTER
- Suunto Wireless Tank Pressure Transmitter has a black cone-shaped plastic case – with SUUNTO, FINLAND printed on top of the case
- The old model a black plastic base. The new model has a transparent plastic based with an LED light
- Size: diameter approximately 4 cm, length approximately 8 cm
- Compatible Products: Suunto D4i, D4i Novo, D6i, D6i Novo, D9, D9tx, DX, Vytec, Vytec DS, Vyper Novo, HelO2, Vyper Air.
SS020306000 SUUNTO TANK POD
- Suunto Tank POD has black cone-shaped plastic case with SUUNTO TANK POD, MADE IN FINLAND printed in grey colour on the case and a transparent plastic base
- Size: diameter approximately 4 cm, length approximately 8 cm
- Compatible products: Suunto EON Steel dive computer
What Do You Do Next?
Do not use the affected product(s) before it has been upgraded.
Take the product(s) to your nearest authorised Suunto dive dealer or a Suunto Authorised Service Centre for inspection and upgrade. Here is a list of dealers and authorised service centres.
You can also use the free Suunto Online Service Request (only available for certain countries) to get your product(s) picked up from your home or place of work.
When you receive your upgraded product(s), please register the product(s) at MySuunto to ensure you receive a full one-year warranty extension from the date of inspection.
More information on the recall can be found here.